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Entire Physio

Entire Physio

Clinical Therapies

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Privacy Policy

On this Page

  • What is Personal Information and why do we collect it?
  • Sensitive Information
  • Third Parties
  • Disclosure of Personal Information
  • Security of Personal Information
  • Access to your Personal Information
  • Maintaining the Quality of your Personal Information
  • Policy Updates
  • Privacy Policy Complaints and Enquiries

Entire Physio Pty. Ltd. is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.entirephysio.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Entire Physio Pty Ltd. will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Name: Entire Physio
Business Entity: Entire Physio Pty. Ltd.
ABN:96 154 086 923
Address: 1/59 Cooma St, Queanbeyan, NSW
Phone: (02) 6299 5183

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Our Sponsors

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Queanbeyan Location: 1/59 Cooma Street, Queanbeyan

Fyshwick Location: 17/19 Wollongong St, Fyshwick ACT 2609

Business Details

Name: Entire Physio Clinical Therapies

Business Entity: Entire Physio Pty. Ltd. and Rudagen Services Pty. Ltd.

ABN: 97879985217

Fax: 6297 2602

Clinic Hours:

Mon/Tues/Thurs: 7:30am-8:00pm

Wed: 7:30am-5:00pm

Fri: 7:30am-3:00pm

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Copyright © 2021 Entire Physio Pty. Ltd. · Website by Your Web Presence

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If you are feeling unwell, have visited a Covid 19 Hotspot recently or have a pending Covid 19 test result, please DO NOT attend our clinic.

Please call to reschedule your appointment at your earliest convenience or alternatively change it to a Telehealth appointment if available.

Thank you for your discretion, Entire Physio Directors.

Entire Physio’s Second Location at Rest & Recovery is Now Open!

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Our second location at Rest & Recovery in Fyshwick is now open!

Please join us there for the same fantastic service, surrounded by some of the newest equipment to help rejuvenate your mind, body and soul.

At R&R you can access Entire Physio’s physiotherapists, exercise physiologist, naturopath and massage therapists with access to float tanks/pools, cryotherapy saunas, infrared sauna and salt room right next door!